E-commerce Executive 

Location: Berkshire
Full-time: 9am to 6pm, Monday to Friday

About us:
This is an excellent opportunity to join a fast paced, leading luxury global brand.

With a pioneering CEO, voted within the top 50 most influential people in British Luxury, the Company 
continues to go from strength to strength. The company is a pioneer of natural luxury textiles 
and accessories for interiors with sustainability at its core.

Our unique, elegantly understated textiles and accessories responsibly crafted from the world’s finest natural fibres are 
synonymous with true luxury, elegance and superb quality. Our passion and creativity combine 
to incorporate cutting edge design with the unparalleled skills of master craftsmen from all 
over the world. With our unrivalled reputation, enviable fabrics collection and future growth 
plans, it is an exciting time to join the team. The role offers an opportunity to work in a friendly 
environment, in a beautiful office.

Overview of the role:
We are seeking an experienced and driven e-commerce executive to oversee our online sales 
presence and grow our revenues by optimising our website’s performance. The ideal 
candidate will possess in depth knowledge of SE0, SEM, and how to optimise website 
functionality and UX to drive conversion ratios and return on investment. They will have a 
strong background in e-commerce strategy, digital marketing, and analytics.

Responsibilities:
• Develop and implement e-commerce strategies to drive online sales and revenue 
growth.
• Manage and optimize our e-commerce platform (Shopify) to ensure a seamless and 
user-friendly shopping experience.
• Monitor and assess analytics to identify trends, opportunities, and areas for 
improvement, implementing performance enhancements accordingly
• Recommending UX optimisations to IT and best practice & website style & 
technology evolution to Management.
• Responsible for all aspects of SEO and SEM.
• Create and implement an email automation plan to increase revenue
• Collaborate with others in the marketing team to create and execute digital marketing 
campaigns to drive traffic and sales.
• Monitor and manage inventory levels, product listings, and pricing strategies.
• Oversee customer service operations to ensure timely and satisfactory resolution of 
enquiries and issues.
• Stay informed about industry trends, best practice, and emerging technologies in ecommerce.
• Manage relationships with third-party vendors, agencies, and partners involved in ecommerce operations.
• Continuously optimise website performance, including site speed, navigation, and 
conversion rates. Recommending budget and direction to Management.
• Website branding, image & non-product content creation & management.
• Website product catalogue management - working with Procurement, Product 
Development & Marketing to manage product catalogue content and imagery.
• Google ecosystem management including ads.
• Liaising with all other Depts to ensure transactions are completed efficiently and all 
staff are fully aware of the website's objectives, capabilities, strengths and 
weaknesses.
• Ensure compliance with all relevant regulations and standards related to e-commerce 
operations.

Requirements:
• Degree ideally in business, marketing, or a related field.
• Proven experience (4 years+) in e-commerce management, preferably in a retail or 
consumer goods industry.
• In-depth knowledge and experience working with e-commerce platforms, analytics 
tools, and digital marketing channels.
• Experience with Shopify required.
• Experience with Storybloks preferred.
• Experience with Klaviyo preferred.
• In-depth knowledge and experience of SEO, and SEM strategies essential.
• Strong analytical skills with the ability to interpret data and make data-driven 
decisions.
• In-depth knowledge and experience of the google ecosystem including ads.
• Excellent communication and collaboration skills.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced 
environment.
• Familiarity with web development technologies (HTML, CSS, JavaScript), 
advantageous, not essential.

Benefits:
• Competitive salary
• Private Healthcare
• Health Cash Plan 
• Company Pension Scheme
• Company Bonus Scheme
• Gym membership
• Opportunities for career growth and development