Account manager
My client combines scientific, medical and brand expertise to deliver clinically focused programmes that are trusted by HCPs, drive better patient outcomes, and are delivered by face-to-face and digital broadcast channels. They are a TOP healthcare agency and they are looking for a Account Manager to join their savvy team! Based in Beaconsfield, part remote.
Responsibilities as their Account Manager:
- Lead delivery of projects
- Takes responsibility to deliver multiple projects (3-4) on brief, on time and on budget as their Account Manager
- Creates working project plans to ensure timely delivery
- Ensures agency and client standards/compliance processes are consistently observed
- Can develop/critique briefs, presentations, copy, consistent with project objectives
- Inputs into what is feasible in terms of deadlines and budgets as their Account Manager
- Regularly reviews work process with team (up and down)
- Identifies potential issues in project delivery and develops contingency plans
- Provide input to programmes as their Account Manager
- Understands the brand strategy and how a med ed strategy can support it
- Understands the disease area, key brand data and competitor landscape to brief KOLs, writers/editorial team, freelancers and suppliers so that compelling content is created to meet the brand objectives
- Accurately estimate and reconcile project invoicing as their Account Manager
- Ensures estimates and agreed specifications are in place and regularly reviews to identify any scope creep
- Ensures full financial management including reconciliations and invoicing
- Proactively identifies over/underspends with recommended solutions as their Account Manager
- Lead work getting done through others
- Leads internal planning meetings as their Account Manager
- Delegates work to the right people (up and down)
- Identifies pressure points and recommends/ensures that the necessary resources are in place including editorial support and freelancers
- Plan and manage client liaison as their Account Manager
- Is trusted by the Client as the main contact for programme delivery
- Ensures daily contact with the client as their Account Manager
- Identifies potential issues and recommends solutions
- Proactively looks at how they add value for the client
- Conduct straightforward KOL briefings as their Account Manager
- Can engage with opinion leaders, brief them in line with programme objectives and manage their expectations.
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