The Fix Creative are working with an Exhibition agency based in bucks they are looking for a Senior Account Manager/Account Director.

The main purpose of the role is to maintain and develop client relationships and customer satisfaction by providing problem solving solutions that are creatively led and commercially sound.
You will be responsible for the commercial delivery of specified Key Accounts within the company and customer portfolio as well as supporting the new business sales team with new solutions and quotes.

Developing multiple points of contact within the organisation, you will be constantly challenged on how to maximize experience across different accounts.

The position will require people management skills, the ability to support and develop an Account Team, whilst clearly communicating and working with the Project Delivery team.

Key Skills:
·Extensive production knowledge in the industry (modular exhibitions, custom built exhibitions, large format / graphics prints)
·An excellent communicator with the flair to engage all types of contacts with a strong commercial acumen.
·Experience of identifying and generating own leads.
·Proven track record for achieving revenue targets.
·Ability to develop relationships to fully understand key Client personal motivations and aspirations
·Ability to provide convincing presentations, engage audience and deal with questions, exude confidence and knowledge
·Provides strategic thinking by being able to keep track of 'the bigger picture' without getting too bogged down in project detail

Duties:
·Creating, maintaining, developing Account Plans for each client for the year ahead, clearly updating and maintaining each month, reviewing quarterly.
·Leading their client relationships to build and sustain long-term business for the company
·Support the company's wider new business effort to acquire new clients assisting in presentations and pitches and identifying new business opportunities
·Undertake appropriate and effective client entertainment
·Take detailed accurate briefs from the client, using production knowledge to guide and produce a workable, deliverable opportunity.
·Support the account team resource to ensure they are best placed to deliver the right creative solution for delivery, best in class service levels, optimised productivity and a motivated team
·Negotiate cost estimates to ensure commercial delivery of jobs, in that all projects and contracts are priced to generate a good profit for the company at comfortable resource levels

KPIs
·Achievement of income and profit targets from current clients
·Achievement of growth from current and new clients to meet the yearly Account Plan
·Strong enduring client relationships with positive client feedback
·Achievement of good account team productivity levels (cost effective use of time)
·Evidence of high level of Enigma product knowledge
·Input into new business pitches and marketing initiatives


Please apply today!!!! sophie.merson@thefixcreative.co.uk